Please conduct a recovery (set to factory conditions). Using a paperclip press and hold the reset button ( the middle hole at the top back end of Scout) for 6 seconds. Scout’s LED’s will blink and Scout will fully shut down. Scout takes up to 60 seconds to fully boot from reset. You will hear a series of tones and the blue LED’s will momentarily flash. When Scout is fully operational the LED’s next to the start button and Wi-Fi/router button will remain let.