If WiFi direct mode works, but users fail to configure home WiFi router, please check the following:
- i) Make sure there is no special character in the WiFi SSID/password. Make sure the information is correct.
- ii) VPN, firewall in the home WiFi router and gateway can block Scout to access its AWS server which is located in the east coast.
iii) After the phone configures Scout, the WiFi direct connection will drop. Make sure the phone can obtain internet access through home WiFi router.
Place Scout near the home WiFi router and try again.